I visited 15 resorts in Cancun!
Site visits included: Royalton Riviera Cancun & Hideaway, El Dorado Maroma, Grand Velas, the Palladium complex (Kantaneah, Colonial, White Sands and TRS Yucatan), UNICO 20 87, El Dorado Seaside Suites, Hard Rock Riviera Maya, Panama Jack Playa del Carmen, The ROYAL Playa del Carmen, Live Aqua and Hotel Xcaret.
One of my favorites was Grand Velas (located next to Ocean Riviera Paradise, Viceroy and Princess Hotels). The grounds very lush and tropical with a large open air lobby. The resort was quiet and serene even with 539 rooms. There are 254 rooms on Zen side (family) and 285 for Ambassador side (adults only section). The all-suite property offer two kids programs and the rooms on Ambassador side are 90% Oceanview. There is no beach access on Zen side, you need to use Ambassador side and transportation is provided.
Suggested time for any spa treatment is to allow for 1.5 hours prior to treatment to enjoy the spa experience. We saw a Grand Class Suite – ground floor - very spacious with a separate bedroom from LR/kitchen area that overlooked ocean, plunge pool, patio bed and hammocks.
All ala carte restaurants have a strict dress code for men! A huge fitness center will not disappoint active clients and the kids and teen areas are well appointed and thought out. Beach and Infinity pool on Ambassador side is very nice. Smaller, thinner beach, but very nice.
** This resort certainly did not disappoint in any way. The rooms on the Ambassador side have so many areas with great attention to detail and well appointed. Biggest negative- Zen guests do not have immediate access to beach and must use hotel shuttles to go to beach.