800-633-5577

2023 Cancun

Zilara Cancun poolI have just returned from a lovely stay in Cancun! We stayed at the Hyatt Zilara Riviera Maya-adults only/AI.   This was formerly Secrets Capri. The rooms had a nice layout with double sink with separated toilet/shower area.  Our ocean view room had a beautiful view looking over pool area and ocean.

The large pool area provided plenty of chairs.  The center area of pool had swim up pool bar and at one end had pool games like volleyball/basketball.   Nice beach area with plenty of chairs also and sandy/nice walking beach.  Very little seaweed while we were there.   Pool and beach service very good for drinks and bottled water.

There was a variety of restaurants with great service but food was just OK.  Extra charge for lobster of $79.00 pp and for Tomahawk streak of $99.00 pp.  Buffet for breakfast was nice with selections/variety.  The have a Sports Bar but does not open till 530p every day.  Mexican night around pool the one evening with buffet and music/show.  Other entertainment for evening in lobby area with violinist and another evening  with piano player.

The hotel has spa with variety of treatments. The couples 50 min massage was $330.00 plus tip.  At end of hotel lot line on the beach there was a tent set up offering variety of massages and quit a few guest  from hotel doing the massages and said were excellent so we did couple massage for one hour and only $110.00 plus tip and was excellent!

Riu Palace Kukulkan CancunWe also stayed at the Riu Palace Kukulkan-adults only/AI.  This is new build that opened Nov 2022 and located in hotel zone/Cancun. Nice room layout with double sink with separate toilet/shower areas.  We had a nice Oceanview overlooking pool area and ocean.  Great buffet with lots of options and even had eggs benedict which never seen with buffet and was very good.  Variety of restaurants with the Steakhouse having Caribbean lobster and Ribeye steak and no extra charge. 

The resort has 4 pools with one for Elite Club (which Riu just started at select resorts), one with swim up bar, one  infinity pool and one with pool games.  All pools rather small and all by each other in same area.

The lobby area was beautiful with all black/white marble.   Had nice lobby bar area with plenty of seats and on other side of bar was coffee bar.   Evening entertainment was typical type Mexican shows but one night did have Rock band playing music from 70/80’s and another night was tribute band/ABBA—both very good.  Riu has started back up the Riu Party with 2 days during the week start 2pm and other 2 days during week is 7pm.  It is shuttle that takes guest over to the Riu Caribe on adult side of property and has foam party/DJ. 

Elite Club exclusive features: 

  • Premium room locations
  • Dedicated check-in area & Elite Club wristband
  • Confirmed late check-out until 1 PM and early check-in based on availability
  • Exclusive welcome gift
  • In-room aromatherapy
  • Upgraded in-room liquor dispenser with top brands
  • Upgraded minibar with snacks and bottle of wine
  • Exclusive restaurant for breakfast, including a-la-carte menu options
  • Access to exclusive premium branded drinks at "Daiquiri" Lobby Bar and Lounge Bar
  • Dinner reservation available for the a-la-carte restaurants

I saw very few guest with the black band which was Elite Club and asked how they liked the Elite part and some said would probably not do again as did not feel it was worth it.  One mentioned the exclusive restaurant for breakfast to order off the menu that they liked buffet better for more selections.

Client Reviews

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